Questions, answered

Express Refresh covers a deep clean with full appliance sanitation, drywall nail holes and scuffs patched (no hole cap), a deadbolt re-key or swap for houses and multiplexes (condo re-keying is a separately quoted add-on, booked ahead and coordinated with building management), a smoke/CO battery check and trash-out (no bag cap). Turnkey Blitz adds durable, washable neutral paint, two coats (paint included), a trim refresh, fixture and faucet swaps and re-caulking. Total Reset is for heavy damage and is quoted after a walkthrough. Every package includes a Blitz Cert™ photo report.

Yes. Turnkey Blitz includes two coats of standard neutral paint. Colour changes and dark-colour coverage are quoted extra.

Prices assume normal wear and tear. If we find damage beyond that (holes bigger than a fist, water damage, mould, hoarding-level junk or more than one room of heavy damage), we stop and send you a change order before doing any extra work.

• Paint colour changes or dark colours: quoted extra.
• Electrical, plumbing, HVAC and gas work: work requiring a licensed trade is done by an appropriately licensed professional. We coordinate it and quote it separately.
• Small repairs on their own (faucet swaps, toilet replacement, smart lock installs, re-caulking, junk removal) are add-ons to a package, not standalone jobs.
• Exterior work: not offered right now.

Change orders are approved or declined in your client portal, with photos, and added to your invoice plus applicable taxes. The turnaround clock pauses while one waits on you.

New landlord and realtor clients get $150 off their first Turnkey Blitz. It's limited to our first 10–15 jobs and can't be combined with the All-In MLS Bundle.

Our target is 48 hours for Express Refresh and 72 hours for Turnkey Blitz. The clock starts once we have keys, elevator access and utilities on. These are targets, not guarantees, and we'll tell you up front if a unit needs longer.

While a change order waits on your OK, if utilities fail, or if work has to stop for a hazard. Total Reset runs on a custom schedule. You can watch the clock in your client portal.

No. Leave keys in a lockbox, with concierge or at KeyCafe. We tag keys with a job ID, never your address.

Yes, for houses and multiplexes. We re-key or swap the front entry deadbolt so the last tenant's key stops working. Condo re-keying is a separately quoted add-on, booked in advance and coordinated with building management.

We follow the building's rules: floor protection from the suite door to the service elevator, no power tools before 9 a.m., and no construction waste down the chute.

50% deposit when you approve your quote. The other 50% is due when the job passes QA, with your Blitz Cert™ preview and payment link; the full cert and any media are released once you've paid. Prices are in CAD, plus applicable taxes.

Yes. It's free with 48 hours' notice or more: we refund your whole deposit, or move it to the new date. With less than 48 hours' notice, we keep only actual costs we can't recover (like helper bookings, elevator fees or materials bought for your unit), capped at 25% of the quoted price, and refund the rest.

Yes, for cancellations, work we didn't perform, and overpayments. Refunds go back to your card through Stripe and show as a Refund line on your invoice. If something we did isn't right, we fix it free under our 14-day warranty first.

A condition report with room ratings, a checklist, any issues found, confirmation that keys were returned, and before-and-after photos. It's included with every package. It documents condition. It isn't a home inspection or a building-code check.

Within 14 days of job completion, email myles@propertyblitz.co with photos (one close-up and one wider shot). We acknowledge within 1 business day and fix covered cosmetic items within 5 business days of confirming the claim.

Full terms: Cancellation, Refund & Warranty Policies

Yes. It's a free client portal, included at no extra cost with every job, at app.propertyblitz.co. You can send a booking request with a live estimate, pay your deposit and balance by card through Stripe, follow the job against its turnaround target, see each invoice, and approve change orders with photo proof. Realtors can send a request for a landlord who isn't on the portal yet, and the landlord gets an email invite.

Toronto and the GTA, including Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville and Pickering. Somewhere else? Ask, and we'll tell you straight whether we can take it on.

Not within our service area: Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville and Pickering. For properties outside it, contact us and we'll quote any travel cost before you book.